How We Work

Thank you for your interest in Urban Organics home delivery service of organic produce and groceries. Taste, nutrition, and convenience for you and your family! There is no better way to SAVE MONEY, SAVE TIME, SAVE THE PLANET.

     Here’s how Urban Organic works: We bulk-buy our produce, groceries and dairy goods from organic farmers’ cooperatives, distributors and individual farmers. All of our supplies are certified organic by the USDA, whose stringent standards ensure that no chemicals have been used in the production process. All of our produce is Certified Organic!

    We are in your area once a week between the hours of 2 pm and 10 pm. After you sign up for a onetime, lifetime membership fee of $25, we’ll bring you a box of fresh, organic produce each week. If you don’t need the box, just call to cancel by 3 pm the night before delivery. Simple! Remember you must contact us for all cancellations.

    Our standard Value Box contains a variety of 15-18 different fruits and vegetables, different each week depending on seasonal availability. We have several different box sizes and variations (Little Box*, Value Box, Extra-Values, Super-Value, Juicing Box), one of which we’re sure will suit your household’s size and lifestyle.

    You can omit certain items from your box if you like by informing us of up to three permanent deletions due to taste preferences or dietary restrictions, absolutely free. In addition, you can customize your order even further by making up to three specific weekly changes within your box, $1 per change.

    There is no delivery charge to Brooklyn or Manhattan, but outer boroughs incur a $2 delivery charge, outer areas (LI, NJ, CT, Westchester) $4.

 In addition to our fruit and vegetable boxes, we also offer organic groceries, fresh-baked bread, soy products, herbs and spices, dairy products, desserts and more. You will receive a complete list and ordering instructions along with your first delivery.

     With each delivery, you receive a newsletter containing recipes and details about the box, helpful hints, announcements, and any other relevant (and irrelevant) information for our community of customers. We welcome your contributions.

     We accept Visa, MasterCard, American Express and Debit cards. We require payment in advance. We ask for a credit card number as security and if a box is left without an agreement thereof, we automatically charge it.

     Our voice-mail system handles the large bulk of simple transactions such as cancellations, grocery orders, or changes so that we can do our best to humanly interact with you Monday through Friday 9am-5pm. You can also e-mail us at info@urbanorganic.com, and one of our service reps will be sure to get back to you. After all, technology is our friend, right?

     Flexibility is required in matters organic-fruit and vegetable are as unpredictable as Mother Nature herself, and packing is a vigorous assembly line process conducted by humans on a deadline. So, if you EVER have a problem with a box or a delivery, we will always make it up to you in your next box.

     Anytime you refer us to a friend who signs up for a regular delivery, we say thank you with a complimentary box.

Now that sound like a great concept. Why not try us today!